IT Infrastructure and Support Engineer

Join Pengiklan Anonim as our IT Infrastructure and Support Engineer and play a pivotal role in ensuring the seamless operation of our IT infrastructure while providing top-tier technical support to our users. Based in Jakarta Barat, Jakarta Raya, you'll be part of a dynamic team dedicated to maintaining and enhancing our IT systems. This position offers a unique opportunity to work in a fast-paced environment where your expertise will directly impact our business operations.

As an IT Infrastructure and Support Engineer at Pengiklan Anonim, you will be responsible for monitoring, maintaining, and troubleshooting our IT infrastructure, including servers, networks, and workstations. You'll ensure that our systems are running smoothly and efficiently, providing timely support to our employees. This role is perfect for someone who is passionate about technology and enjoys solving complex problems.

We are looking for a proactive and detail-oriented professional with a strong background in IT infrastructure and support. If you have experience with tools like VMware, Microsoft System Center, and network protocols such as TCP/IP, you'll be a great fit for this role. Join us and be part of a company that values innovation and continuous improvement.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain IT infrastructure, including servers, networks, and workstations.
• Provide first-line technical support to employees, resolving hardware and software issues promptly.
• Install, configure, and manage network devices and operating systems.
• Ensure the security and integrity of our IT systems by implementing and enforcing security policies.
• Perform regular backups and disaster recovery procedures to protect critical data.
• Collaborate with cross-functional teams to ensure IT systems support business objectives.
• Document IT processes and procedures for future reference and training.
• Stay updated with the latest technological advancements and industry trends.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT infrastructure and support.
• Proven experience with VMware, Microsoft System Center, and other virtualization tools.
• Strong knowledge of network protocols such as TCP/IP, DNS, and DHCP.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator are a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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